Hear From Our Clients
You’re tired of snaking the same drain every few months. The water backs up, you call someone, they poke a hole through the clog, and three months later you’re dealing with the same mess again.
Sewer jetting works differently. Instead of just punching through the blockage, high-pressure water completely scours your pipes clean. We’re talking about removing decades of grease, soap scum, mineral deposits, and debris that’s been building up along your pipe walls.
The result? Your drains flow like they did when they were new. Most customers don’t need service again for 2-3 years, which makes this more cost-effective than repeated snaking calls.
We’ve been cleaning sewer lines in Shelter Island Heights and across Suffolk County for over 25 years. That means we understand your local soil conditions, the age of your pipes, and the specific challenges that come with living where most properties rely on septic systems instead of public sewers.
We’re not some big corporate chain. We’re a family-owned business where the same team that answers your call is the one that shows up at your door. Our reputation in this community matters to us, which is why we focus on doing the job right the first time rather than just getting in and out quickly.
You’ll find us supporting local veteran organizations and offering discounts to military families, first responders, and seniors because this community takes care of its own.
First, we locate your sewer cleanout – that’s the access point to your main line. If you don’t have one or can’t find it, we’ll help you locate it or access the line through other means.
Before we start jetting, we run a camera inspection through your pipes. This shows us exactly what we’re dealing with – the type of blockage, where it’s located, and the condition of your pipes. This step is crucial because it tells us what pressure settings to use and which specialized nozzles will work best.
Then comes the actual jetting. We insert a high-pressure hose with a multi-directional nozzle into your line. Water shoots out at 1,500 to 4,000 PSI – enough pressure to cut through tree roots and blast away years of buildup. The nozzle sprays water in all directions, scrubbing every inch of your pipe’s interior as it moves through the line.
Everything gets flushed downstream and out of your system. We finish with another camera inspection to confirm the line is completely clear.
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Every sewer jetting service includes a complete video inspection before and after the cleaning. You’ll see exactly what was blocking your line and confirm it’s completely cleared. We don’t just clean the obvious problem – we clear the entire accessible length of your sewer line.
In Shelter Island Heights, we’re dealing with a unique situation where most properties have septic systems rather than connections to municipal sewers. This means your main line typically runs from your house to your cesspool or septic tank. The good news is these lines are usually shorter and more accessible than city sewer connections.
Our equipment is specifically chosen for Suffolk County conditions. We carry different pressure settings and nozzle types to handle everything from residential kitchen grease to commercial restaurant waste. Whether you’re dealing with tree roots growing into old clay pipes or mineral buildup in newer PVC lines, we have the right tools to clear it safely.
We also provide preventive maintenance scheduling. Most customers benefit from jetting every 2-3 years, but we’ll recommend a schedule based on your specific usage and pipe conditions.
Sewer jetting typically costs $250-$800, while snaking runs $150-$500. Yes, jetting costs more upfront, but here’s why it’s actually more economical: snaking only pokes a hole through the clog, leaving most of the buildup stuck to your pipe walls.
That means you’ll need snaking again in a few months when the remaining debris catches more waste and blocks the line again. Jetting removes everything – the clog plus years of accumulated buildup. Most customers don’t need service again for 2-3 years.
When you factor in the cost of multiple snaking calls, jetting usually saves money in the long run. Plus, you avoid the hassle and inconvenience of dealing with the same problem over and over.
This is exactly why we do a camera inspection first. We need to see the condition of your pipes before we determine if jetting is safe and what pressure settings to use.
Modern PVC and ABS pipes handle jetting very well. Older cast iron pipes can usually handle it too, as long as they’re not severely corroded. Clay pipes require more caution – we use lower pressure settings and specific techniques.
If your pipes are too fragile for jetting, we’ll tell you upfront and recommend alternative solutions. We’d rather lose a sale than damage your plumbing system. That’s not good for you, and it’s not good for our reputation in this community.
Absolutely. High-pressure water jetting is one of the most effective ways to clear tree roots from sewer lines. The water pressure can cut through root masses and flush them completely out of your system.
However, jetting doesn’t prevent roots from growing back. Tree roots are attracted to the moisture and nutrients in your sewer line, so they’ll eventually return if there are cracks or joints where they can enter.
The good news is that regular jetting – typically every 2-3 years – keeps root intrusion manageable. Many customers find this more convenient and cost-effective than dealing with emergency backups when roots completely block the line. We can also discuss root prevention treatments that slow down regrowth.
Most residential sewer jetting jobs take 2-4 hours from start to finish. This includes the initial camera inspection, setting up equipment, the actual jetting process, and the final inspection to confirm everything is clear.
The time can vary depending on the length of your sewer line, the severity of the blockage, and how much buildup we’re removing. A simple grease clog might take less time, while a line that hasn’t been cleaned in decades will take longer.
We don’t rush the job. Taking the time to do it thoroughly means you won’t have problems again for years. We’d rather spend an extra hour making sure everything is completely clear than have you call us back in six months with the same issue.
Yes, we provide emergency sewer jetting services in Shelter Island Heights. When your main line is backed up and waste water is coming up through your drains, you need immediate help.
Emergency jetting can quickly restore flow to your system, but we might recommend a more thorough cleaning once the immediate crisis is resolved. Sometimes in emergency situations, we focus on clearing the blockage quickly rather than doing a complete pipe cleaning.
Keep in mind that emergency service typically costs more than scheduled maintenance. The best approach is preventive jetting every 2-3 years to avoid emergency situations altogether. But when emergencies happen, we’re here to help get your system flowing again as quickly as possible.
The main thing is making sure we can access your sewer cleanout. This is usually a round or square cap somewhere between your house and your septic system or cesspool. If you’re not sure where it is, don’t worry – we can help locate it.
Clear any obstacles around the cleanout area so our technician can work safely. If your cleanout is buried under landscaping or covered by a deck, let us know when you schedule so we can plan accordingly.
During the jetting process, avoid using water in your house. Don’t run dishwashers, washing machines, or take showers while we’re working. The high-pressure water needs clear access through your pipes, and additional water flow can interfere with the cleaning process.
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