Hear From Our Clients
You’re not guessing anymore about what’s happening inside your pipes. Our high-definition camera technology shows you exactly where problems are located, how serious they are, and what needs to be fixed. No more digging up your landscaping to find the issue. No more paying for repairs you don’t actually need.
When you can see the real condition of your pipes, you make better decisions. You catch small problems before they become expensive disasters. You get accurate repair estimates instead of wild guesses.
That’s the difference between wondering what’s wrong and knowing exactly what needs attention.
We’ve been serving West Hills families since 1998 with the kind of straightforward service that keeps customers calling us back. We’re the local company that shows up when promised, explains what we find, and charges fair prices for quality work.
West Hills homeowners know they can count on us because we’ve been their neighbors for over two decades. We understand the unique challenges of Suffolk County’s sandy soil and how it affects your cesspool and drain systems.
When your pipes need inspection, you want someone who’s seen it all and knows how to handle whatever we find.
We start by locating your main sewer cleanout or access point. If your home doesn’t have an obvious cleanout, we’ll work with existing plumbing connections to access your system safely.
Next, we feed our professional-grade waterproof camera through your pipes. The camera head has bright LED lights and records high-definition video as it travels through your entire system. You watch everything on our monitor while we explain what we’re seeing.
We can measure distances, identify exact problem locations, and show you the real condition of your pipes. Most customers find this pretty interesting – you’re seeing parts of your house that have been hidden underground for decades. When we’re done, you have a clear understanding of your system’s condition and what, if anything, needs attention.
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West Hills sits on Long Island’s shifting sandy soil, which creates unique challenges for underground pipes. Over time, this soil movement causes pipes to settle unevenly, creating low spots where waste gets trapped. Tree roots from the area’s mature oaks and maples find their way into tiny pipe cracks and grow until they completely block your line.
Camera inspection catches these West Hills-specific problems before they become emergencies. You see root intrusion while it’s still manageable. You spot pipe bellies before they cause major backups. You identify cracks before they turn into collapsed sections.
Local homeowners also use our camera inspection service when buying or selling homes, retrieving lost items from drains, and before major renovations to make sure their plumbing can handle increased usage.
Our camera inspection is included free when we clean your sewer or drain lines. Other companies charge $300 or more just for the camera work, but we believe you should see what you’re paying to fix.
If you only need the inspection service, we offer competitive standalone pricing. The investment is minimal compared to what you save by catching problems early. A small issue spotted with our camera might cost a few hundred to fix, while the same problem left untreated could become a several-thousand-dollar emergency.
We provide upfront pricing before any work begins, so you know exactly what you’re paying.
Our cameras reveal everything happening inside your pipes. We commonly find tree root intrusion, which is especially problematic in West Hills with all the mature trees. Roots squeeze through small cracks and expand until they completely block your line.
We also spot pipe bellies caused by Long Island’s sandy soil shifting over time. These low spots trap waste and cause recurring backups. Cracked or collapsed pipe sections show up clearly on camera, as do grease buildups, foreign objects, and connection problems between pipe sections.
The camera also shows us the overall condition of your pipes – their age, material type, and how much useful life they have left.
No digging required. That’s the whole point of camera inspection – we see everything without disturbing your landscaping, driveway, or foundation.
We access your pipes through existing cleanouts or plumbing connections. Our flexible camera travels through the entire system, sending back real-time video so we can spot problems without any excavation.
If repairs are needed after the inspection, we use the camera footage to pinpoint exactly where to dig, minimizing disruption to your property. Many issues can be fixed with trenchless methods that require little or no digging at all.
Most residential camera inspections take 30 to 60 minutes, depending on the size and complexity of your system. We’re not rushing through the process – we’re being thorough to make sure we catch everything.
The actual camera work moves fairly quickly, but we take time to explain what we’re seeing and answer your questions. You’re watching the monitor with us, so you understand exactly what’s happening inside your pipes.
If we find issues that need immediate attention, we’ll discuss your options right then. For complex problems, we might recommend additional testing or bring in specialized equipment, but we’ll explain everything before proceeding.
Absolutely. Many West Hills home buyers and sellers use our camera inspection service to avoid costly surprises during real estate transactions.
Buyers want to know they’re not inheriting expensive pipe problems from the previous owners. Our inspection reveals the true condition of the underground plumbing system before closing. If issues exist, buyers can negotiate repairs or pricing adjustments.
Sellers benefit too – they can address problems proactively instead of dealing with emergency repairs during the sale process. We provide detailed reports and video documentation that satisfy lenders, inspectors, and insurance companies when required.
We explain exactly what we found, show you the video evidence, and discuss your repair options. Not every issue requires immediate action – some problems can be monitored and addressed during routine maintenance.
For problems that do need attention, we provide upfront pricing for different repair approaches. Many issues can be fixed with trenchless methods that minimize disruption to your property. Others might require traditional excavation, but our camera work shows exactly where to dig.
We never pressure you into unnecessary repairs. Our job is to give you accurate information so you can make informed decisions about your property. Some customers choose to address problems immediately, others prefer to plan repairs for a more convenient time.
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