Hear From Our Clients
When your cesspool acts up, you need it fixed fast. No more slow drains backing up during dinner prep. No more foul odors greeting guests at your front door. No more standing water in your yard that makes you wonder what’s really going wrong underneath.
You get your home back to working order quickly. Your drains flow freely again. The odors disappear. Your yard dries up, and you stop worrying about what might be leaking where it shouldn’t.
That peace of mind? It’s worth everything when you’re dealing with a failing cesspool system that could cost thousands more if left alone.
We’ve been fixing cesspool problems across Suffolk County since 1998. That’s over 25 years of keeping local families’ systems running smoothly, with more than 325 five-star reviews backing up what they already know.
We’re the family-owned company Shelter Island residents call when they need honest work at fair prices. No sales pitches, no upselling services you don’t need. Just straight answers about what’s wrong and what it’ll take to fix it.
Being local means we understand how Shelter Island’s unique soil conditions and older systems create specific challenges. We’ve seen it all, fixed it all, and we’ll be here long after the job’s done.
First, we show up when we say we will and diagnose the real problem. No guessing, no trial and error. We use the right tools to figure out whether you’re dealing with a simple clog, damaged pipes, or structural issues that need more attention.
Next, we explain what we found in plain English. You’ll know exactly what’s wrong, what it’ll cost to fix, and how long it’ll take. No surprises, no hidden fees that show up later.
Then we get to work fixing it right the first time. We bring the right equipment and materials to handle everything from collapsed cesspool walls to broken baffles to damaged distribution lines. When we’re done, your system works like it should, and you won’t be dealing with the same problem again next month.
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We handle the full range of cesspool repairs that Shelter Island homeowners face. Collapsed cesspool walls, damaged inlet and outlet pipes, broken covers that need replacement, and structural damage from ground shifting or tree roots.
Shelter Island’s sandy soil and proximity to water create specific challenges for cesspool systems. Saltwater intrusion can accelerate corrosion. Seasonal water table changes put extra stress on older concrete systems. Many properties here have cesspools installed decades ago that weren’t built to handle today’s usage patterns.
We’ve repaired hundreds of systems across the island and understand these local conditions. Whether your cesspool needs new baffles, pipe repairs, or complete structural restoration, we have the experience and equipment to handle it properly the first time.
Start with the obvious signs: slow drains throughout your house, sewage odors around your property, or wet spots in your yard near the cesspool. These usually mean something’s wrong that needs professional attention.
But don’t guess about repair versus replacement. That decision depends on the age of your system, the extent of damage, and what it would cost to bring everything up to current standards. A collapsed wall might be repairable, but if your whole system is undersized for your current household, replacement might make more sense.
We’ll assess your specific situation and give you honest recommendations. Sometimes a repair buys you several more years. Sometimes it’s throwing good money after bad. You’ll know the difference before we start any work.
Simple repairs like fixing broken pipes or replacing damaged covers typically run $400 to $800, depending on what needs to be done and how accessible everything is. More complex structural repairs can cost $1,500 to $3,000 if we’re dealing with collapsed walls or major distribution line problems.
Complete system failure requiring excavation and rebuilding runs $3,000 to $8,000 or more. That’s why catching problems early makes financial sense. A $500 repair today can prevent a $5,000 emergency next year.
We give you upfront pricing before we start work. No surprises, no “additional costs we discovered.” You’ll know exactly what you’re paying and why.
Most repairs take 2 to 4 hours once we’re on site. Simple pipe repairs or cover replacements can be done in an hour or two. More complex structural work might take a full day, especially if we need to excavate around the system.
Emergency repairs during backups get priority, and we can usually have your system working again the same day we arrive. For scheduled repairs, we’ll give you a realistic timeframe when we assess the problem.
Weather can affect timing, especially for excavation work. But we’ll keep you informed and work around conditions to get your system back in service as quickly as possible.
Yes, we handle emergency repairs year-round, including winter months. Frozen ground makes excavation more challenging, but we have the equipment to work in cold conditions when your system needs immediate attention.
Some repairs are easier to schedule during warmer months when ground conditions are more favorable. But if your cesspool backs up in January, we’re not going to tell you to wait until spring. We’ll get it working again.
For major structural work that requires extensive excavation, we might recommend waiting for better conditions if it’s not an emergency. But we’ll always give you options and let you decide what makes sense for your situation.
We repair all types of cesspool systems common to Shelter Island: concrete block construction, precast concrete tanks, and older stone and brick systems. Each type has different failure patterns and repair approaches.
Older systems built before modern standards often need updates to inlet and outlet configurations. Precast systems might have joint failures. Block construction can develop wall cracks. We’ve worked on all of them and know the best repair methods for each.
We also handle the transition work if you’re upgrading from an old cesspool to a modern septic system. That includes connecting new distribution lines, updating the tank connections, and ensuring everything meets current Suffolk County requirements.
Sometimes repair isn’t the right answer, especially with very old systems or extensive damage. We’ll tell you upfront if we think you’re better off with replacement rather than trying to patch something that’s going to fail again.
If your system is undersized for your household, constantly backing up, or failing to meet current environmental standards, replacement might be your best long-term option. We can help you understand the costs and benefits of each approach.
We’re not in the business of selling you services you don’t need. If a repair will give you several good years, we’ll recommend repair. If you’re going to be calling us back in six months with the same problem, we’ll tell you that too.